• What setup do you recommend for a Casper mattress?
• Can I specify a delivery date? If so, when should I place my order?
• When can I expect to receive my Casper products?
• Tell me more about the 100 Night Trial.
• Do you ship to Canada?
• How do I know which mattress is right for me?
• What size mattresses do you make?
• How do I know which mattress size is right for me?

About Casper

• Do you have a showroom? Where can I try these products?
• Don't I need to try these products before buying them?
• Where are Casper mattresses made?
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Resources

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The Foundation

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The Mattress Protector

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Bed Frames

• Can I put my mattress directly on the metal bed frame?
• Can I use the adjustable base with my existing bed frame?
• Since it's a large item, is the adjustable base still arriving through UPS?
• What are the benefits of an adjustable base?
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The Dog Bed

• Is the dog bed waterproof?
• Tell me more about the Casper dog bed.
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The Down Duvet

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The Sheets

• What is Supima® or Pima® Cotton?
• Will your sheets only fit on a Casper mattress?
• Where are your sheets made?
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The Pillow

• Tell me more about the Casper Pillow
• What’s the best pillow for my sleep position?
• Do you need to fluff the pillow?
• How do I clean my Casper pillow?
• What’s in the Casper pillow?
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Mattresses

• What setup do you recommend for a Casper mattress?
• Tell me more about the 100 Night Trial.
• What is the return process?
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The Platform Bed

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Orders & Shipping

• Will you remove my existing mattress?
• Do I pay for shipping?
• Why do Casper mattresses cost so much less than the mattresses in traditional retail stores?
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Returns & Exchanges

• What is the return process?
• Do you allow for exchanges?
• Who will remove my mattress and/or foundation if I decide to return it?
• What happens to my returned products?
• Do I need to keep any of the boxes?
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