DO I NEED TO BE AT HOME FOR MY UPS DELIVERY?

If you indicated that you'd like to sign for your package at checkout, then UPS will need your signature in order to successfully deliver the package on one of their delivery attempts. Due to liability issues, UPS does not allow us to remove the signature requirement once the box is in transit.

If you would prefer for UPS to leave the Casper products outside your door, just leave the signature requirement unchecked during check-out. With this option, Casper is no longer liable for any loss or damage to the package after delivery.