WHAT IS THE RETURN PROCESS IF I ORDERED FROM WEST ELM?
If you decide Casper products aren’t right for you, just reach out to either Casper or west elm within the first 100 nights to let us know! Casper and west elm can work together to help arrange the return. Don't worry about trying to wrestle your mattress back into a box — we work with local charities and recycling partners to take the bed straight from your home at a date and time that’s convenient for you. Once the mattress has been picked up, west elm will issue a refund directly back to your original card.