DO YOU ALLOW FOR EXCHANGES?

Yes! We want you to be head over heels with your Casper snooze supplies and completely understand if the style you ordered isn't working for you. If you find yourself second-guessing the particulars of your purchase, just reach out to our Customer Experience team within your first 100 nights to facilitate an exchange — we’ll be happy to help coordinate a return of your original product for a full refund and place a new order for the product of your dreams.

Just a friendly heads up that if you choose to swap out your original product for a different color or size of the same item, doing so does void the 100-night-trial — meaning your replacement purchase would not be eligible for further exchanges or returns. However, exchanges for different products within the same category — such as swapping out a Casper for a Wave — will still include a new 100-night-trial.