WHAT IS THE RETURN PROCESS?

If you decide that your Casper products aren’t right for you within 100 nights, the return process is easy.

For smaller items, visit the return center. From there, you'll print a prepaid shipping label and drop the box off at UPS. Provided the items are received in donatable condition, we’ll process a full refund once we receive them back at our facility.

For larger items, please contact us. We'll work with you to arrange a pickup through a local charity or recycling partner and refund you in full.

Refunds will be credited back to your account within two weeks.