Initially the mattress seemed a little hard...I waited about a week, but it still seemed hard to me. I noticed in the reviews someone was able to get a mattress topper. I called Casper & told them I felt it was firm & without any problem my free mattress topper was on its way. The mattress with the topper is perfect. The topper is so nice I wish I could get one for my pull out bed. Previously I had a 4" gel foam topper on a crappy mattress that my boyfriend complained about sinking into. Our Casper combo is perfect for both of us. The ordering process was so easy & who can beat a 100 night money back guarantee. Now I am just waiting for casper to sell those toppers so I can get one for my pull out bed. : )
CASPER MATTRESS REVIEWS
OUR REVIEW POLICY
Every mattress review on this page is submitted by a real Casper customer. In the interest of transparency, we never change reviews or use incentives to influence these reviews. Here you can compare how people of different ages, sleeping positions, and weights rate the mattress on support, sinkage, firmness, and comfort.
I have multiple sports injuries, and my old (but expensive) futon just wasn't cutting it after so many years. I'm not a fan of spring mattresses, so I was really excited when I heard about this one. It arrived on time, was really easy to unpack, and the best part - no discernible off-gassing. It was really awesome to not have a headache from the fumes! I just had to make sure to open the box in the bedroom so I didn't have to try to figure out how to move the mattress across the house. I have never fallen asleep faster than on this bed. I really, truly wanted to love this bed. Unfortunately, it just didn't work out for me. BUT - the customer service was amazing! They worked with me to try to help me get the best sleep possible. They gave me tips on mattress toppers (and even sent me one!) and were incredibly accommodating. It was a fabulous experience. The return process was also the smoothest I've ever had. So if you're on the fence about the mattress, try it. You have absolutely nothing to lose, even if it doesn't work out for you.
Unboxing was fine, it is a bit heavy so use 2 people if you're carrying it up stairs. We slept on the bed after one night of airing out, and it was perfect
Easy and amazing unboxing experience! Sleep on the first few nights was questionable. After the 3rd night we were sleeping like babies. No more soreness or stiffness in the morning. Feels like I am getting some really good quality sleep now. My wife is the real testimony. Angie would toss and turn all night waking her and I in the process. After Casper took over, those things faded into dreams. Thanks Casper!
He recommended, I agree
Love the entire Casper experience, from the simplicity of the website and process to the mattress itself. Really is great, thanks!
The unpacking of the mattress was extremely easy and fun. I slept better day one than the entire past two years on our old one.
Unboxing the mattress was pretty straight forward. The first few nights we slept on this thing were a little rough. It's pretty firm in the beginning and adjusting to it is a little difficult. We never really called the bed comfortable or noticed it change. After about a week, my wife and I noticed that we were sleeping straight through the night and not having any of the normal back pains in the morning. Our two small dogs use to wake us up a few times a night with their movement, but not anymore. It redefined the way I think of a mattress. It doesn't leave you with any problems to remember it by. It does it's job, nothing more and nothing less.
This arrived on time, packaged neater than a drill sergeants uniform and a breeze to open. It took 4-5 nights to get used to it. But, after about a week, I slept better than I have in years. My constant back pain was gone. I am just sorry that I wasted many sleepless nights on my old mattress before hearing about Casper. What sold me on it was the 100 night guarantee with free pick up and freight if I was unhappy, AND the fact that I was seriously thinking of spending 3X as much on a "premium" brand name mattress as this sells for. When I saw the price and there was no risk to me if I wasn't happy, it was an easy decision to make. I am a customer for life!
Well, I have been looking at the Casper mattress for over a year. We recently moved back to the Toronto area and it was a perfect opportunity to purchase a new bed. Unfortunately, there was a bit of a backorder on the Casper so we were forced to sleep on a deflated air mattress for about 2 weeks as we had already discarded our old mattress. We were so anxious to get the Casper that we went out and purchased a doorbell so that we wouldn't miss the UPS guy. As soon as the mattress arrived, my wife and I opened it up and got it set up on the bed right away. We even made the bed with the new sheets etc. First night, my initial impression was: "Wow, this sure beats the deflated air mattress!" Second night, I found the mattress to be a bit too much on the firm side. My expectations perhaps was that it would feel like I was sleeping on a cloud... and perhaps it also had a lot to do with the fact that for the last 15 years, I had been sleeping on a pillow top mattress. Regardless that it felt a bit firm, I was still getting the best sleep that I'd had in 15 years. I wake up with no pain in my back or neck. Fast forward... it has been a MONTH... and every time I jump into bed, the mattress gets better and better. It seems that the mattress is conforming to my body. After a MONTH, I am declaring that this is by far the best mattress I've ever slept on. LOVE IT!!! Worth every penny and the service experience is second to none. I would recommend that if you are in the market for a new mattress... you will not be disappointed with Casper that is for sure!