The first week and a half I wasn't too sure about this mattress, and it took two weeks for the wife to be sold. It felt a little firm at first. After two weeks, the pain in my knees and hips from the old Serta were gone. It feels like you are getting a nice long hug from the mattress, and feel bad about leaving it when the alarm goes off...and then the snooze goes off...for the second time. BEST MATTRESS EVER. Delivery was ultra-fast, and setup a breeze. Quality product that I definitely plan to purchase again. Highly recommended!!
CASPER MATTRESS REVIEWS
OUR REVIEW POLICY
Every mattress review on this page is submitted by a real Casper customer. In the interest of transparency, we never change reviews or use incentives to influence these reviews. Here you can compare how people of different ages, sleeping positions, and weights rate the mattress on support, sinkage, firmness, and comfort.
I don't have a mattress review as of yet because I don't have a mattress. Promised delivery was for today, 5 days after I submitted order. Although the shipping notice went out all week UPS was never updated. When the mattress wasn't here today-as promised- I called Casper. How many times can a sales associate say, "We're so frustrated , too."? Not as frustrated as I am waiting for this slice of promised heavenly sleep. Casper's story was "the mattress left their Georgia warehouse three days ago and gosh, but UPS doesn't scan their labels for some reason [really? since when?] and so we're so frustrated but 90% of the time it gets there when promised although not updated." "But if not tonight, next business day which will be MONDAY, three days from now". Well lo and behold I get on the site again because now I KNOW UPS is not delivering and funny, it's updated and JUST LEFT GEORGIA. New delivery date is 4 days from now making it 9 days from placing order. This mattress might be worth all the hype, it remains to be seen, but customer service and promised delivery sucks. It clearly never left on time and I am so disappointed because I bought into the great story presented on the web. All I can guarantee now is this better be the best thing I slept on or Casper will be picking it up on day 99.
I heard about this company through a presale they did on reddit. I needed a new mattress and was interested in this brand because they are taking the opposite approach to many of the newer e-commerce based mattress co.'s. While it seems like everyone and their mother is selling mattresses that are made out of some kind of foam blend and shrink wrapped into small boxes so shipping is cheaper, these guys claim to be making really substantial mattresses that are super comfortable and built to last. I wasn't sure what to expect, but for the price and their 101 night return policy, I didn't have much to lose. When the mattress arrived, it was aesthetically very impressive. This mattress is extra thick (15-16 inches), doesn't need to "inflate," and absolutely no smell when opened. The plaid pattern is also a nice touch. After a week of sleeping on it, I am absolutely obsessed. Its like the bed is firm but also soft. It does an awesome job of cushioning the body while you sink in, without letting you sink down too much. It is a really interesting sensation! I guess that is why its called a hybrid! If you want the best mattress for the money, this is the way to go.
The big striped box arrived!!! We pulled upstairs (King) pulled this rolled object out, read the instructions and opened what has turned out to be the most comfortable, stylish, and well made mattress either my wife or I have ever slept on. It provides the perfect amount of support for the three of us (baby too). It stays comfortable and as they described, "Goldilocks". Prior to this we have slept on IKEA mattresses as well as some other high end mattresses at various hotels and family homes. This is bar none the most comfortable bed, and will be out next bed too! Our 12yo son is now begging us to get him one as well.... I highly recommend you take the leap and purchase this bed!
Where do i begin? Ever slept on a cloud in the sky? How about a hammock with feathers on it on the beaches of Bali? Well, you don't need to when you have the Casper. Its comfort makes me late to work at least 2 days a week. Early riser on the weekends??? Forget it, even you'll be snoring till 10-11am. Last week i missed my softball championship game because i came home from work, took a snoozer (or so i wanted too) and woke up the next day. DOHHH! Job well done Casper.
Love this mattress!!!! Unpacking was easy. I thought it would have a chemical odor but I didn't smell anything. Not too soft, not too firm- perfect feel, and with a bounce. Great consumer experience from start to finish. So happy to be rid of my old coil mattress that was sagging in the middle. Glad to have this mattress supporting me, and to be supporting some really smart , and local/NYC, entrepreneurs.
Casper arrived last week. Lets say I'm having the best sleep i had in years!
Best sleeping mattress ever! Very courteous and accommodating customer service. Will recommend to friends and family. Thank you Casper!
My wife and I had been sleeping on cheap mattresses, as we never thought we'd spend thousands of dollars for a mattress from one of those retail mattress stores that tries to act like car dealerships. I had been seeing ads about the Casper mattress and decided that the price point was great and worth the try. Worse case scenario we'd return it if we didn't like it. This has probably been our best investment in 2015 so far! I've never slept this well and have been missing out on such great sleep for far too long. I noticed that I stopped tossing and turning at night and wake up very rested since our purchase. The only downside is that you won't want to get up in the morning cause it's too comfy.
my wife and i cosleep with our one year old and our old mattress would cave in and cause our daughter to roll into our "pit". the casper is firm enough that there are no pits but comfortable enough tht we don't roll around all night. unboxing was a snap and people are still amazed our queen mattress fit in the box. we are almost to our 100 nights and returning never crossed our minds. already planning to get one for the toddler bed when she moves out.. thanks casper