HOW DO I TRACK MY ORDER?

Once you've placed your order, our products typically ship from their respective facilities within 1-2 business days. After a product has shipped, you'll receive a UPS tracking number that you can use to follow your package as it makes its way to you.

To track your package, simply locate your shipping confirmation email and click on the tracking number. If you've set up an account on Casper.com, you can also login to access tracking information for your entire order. Please keep in mind that delivery may take longer during holidays or severe weather conditions. That said, we'll do everything in our power to get your order to you as soon as possible!

If you're having trouble with your tracking information, please don't hesitate to reach out to our Customer Experience team by calling +1 888-498-0003.