HOW DO I TRACK MY ORDER?

Your order is expected to arrive within 3-9 business days with our carrier UPS. COVID-19-related shipping challenges include increases in package volume, which may impact shipment transit times and forecasted delivery dates. Once a product has shipped, you'll receive a UPS tracking number that you can use to follow your package as it makes its way to you.

If you've opted into our In-Home Delivery and Setup option, your order may initially ship via UPS to our local delivery hub. Once all of the items in your order arrive at the hub, our delivery partner will contact you to schedule a delivery date that works best.

Please keep in mind that delivery may take longer during/after holidays or severe weather conditions. We recommend keeping a close eye on your order's tracking numbers. That said, we'll do everything in our power to get your order to you as soon as possible!

If you're having trouble with your tracking information, please don't hesitate to reach out to our Customer Experience team by calling +1 888-498-0003.