DO I NEED TO KEEP ANY OF THE PACKAGING OR BOXES?

For mattresses or our larger items like furniture, no need to keep the box! We use large industrial machines to compress and pack our mattresses, so they won’t go back into their original package. If you don't want to throw the box away, it also makes an excellent rocket ship, side table, standing desk, or playhouse.

For all of our other products, any box will do for a return. But if you have the space, feel free to hold onto it, as it might be the easiest way to get your products back to us.

To initiate a return, you can visit our return center or reach out to our Customer Experience team by calling +1 888-498-0003.