WHAT HAPPENS TO RETURNED OR EXCHANGED PRODUCTS?

Returned Casper mattresses or other large items will be donated to a local charity or recycled. Charities will vary regionally. In certain localities, restrictions require us to recycle/dispose of the bed.

Most self-service Casper returns will arrive at our facilities, go through the wash if necessary, and then be donated to a local religious organization, charity, or upcycled for use in our pop-up experiences.