WHAT IS YOUR RETURN POLICY?

We want everyone to get the best sleep possible, and know it takes a few nights, washes, and naps to get a feel for the difference Casper can make. With our risk-free trial and return policy, you can try Casper products in the comfort of your own home -- pressure free.

Mattresses
We believe you should sleep on your mattress to decide if you like it, and that it can take the body 30 nights to adjust to a new mattress. We offer a 100-night trial on mattresses, and if you’re not 100% in love after the first 30-Night Adjustment Period, returns are free and easy.

Furniture, Soft Goods, and Accessories
It’s important to test out all your Casper products in your own sleep environment. We offer a 30-night trial on all other Casper products, so you can do just that.

Bundles
When you purchase a Casper Bundle, all of the items in the bundle will have the same trial period. If your bundle includes a mattress, the entire bundle will have a 100-night trial period. If your bundle does not include a mattress, it will have a 30-night trial period. Bundles must be returned in full — individual products from the bundle may not be returned alone.

As long as your items are in donatable condition, you can return them without the original packaging or box, even if they have been assembled. You may return a maximum of two items of the same product type.

Refunds will be credited back to your account within two weeks. If you paid for shipping to Hawaii or Alaska, you’ll get a refund for those shipping costs as well. If you paid for our in-home delivery and setup service, we will not refund for the service performed.

For more information on our return policy, see Terms.