I was apprehensive about buying a mattress online, but after research and consumer reports review, we decided to purchase. It arrived quickly and was very easy to unbox. I did not notice any chemical smells and we slept on it the same night. We previously had a very squishy pillow top so the transition to memory foam was different the first night. I am a light weight side sleeper and the husband can sleep in any position. We are both very pleased with the mattress and have noticed improvement in some achy backs. Perhaps our previous mattress was just too soft. Definitely pleased.
Get one of these. The process couldn't be any easier, and it's so comfortable. Great customer service. Just ordered the pet bed because my dog loves my new bed so much I can never get her off!
I love my Casper! I was on vacation for a few weeks and missed my new mattress the whole time. It only took two nights for my body to adjust. I sleep on my side mostly and the first night my shoulders and arms continuously went numb which worried me quite a bit. All that needed adjusting was my pillow and now I sleep solidly every night. My partner and I never feel each other moving around which is a much better experience than our last mattress. I would definitely recommend Casper to anyone who likes a firm yet pillowy mattress. Oh and the unpacking process was pretty fun. It's hard to believe a King sized mattress can come in such small packaging.
Amazing company to do business with! My mattress came in less than a week and I loved it...unfortunately my wife did not so we returned it. The customer service was the best experience I've ever had. Casper setup the return pickup and had it scheduled just 2 days after I decided to make my wife happy. I received an email conformation stating my refund was already in process the very next day after the pickup. Great product and even better customer service!!! Definitely recommend this product to friends and family. Thank you Casper!!!!!!!!!!!!!
My wife and I LOVE our Casper mattress!!! We have been sleeping on it since 1/12/17. What sold us besides the positive reviews was the 100% risk free offer. Let me explain. Why would you spend your precious time off going to several stores and lying (awkwardly, I might add) on 17 different mattresses while some sales person is staring at you? Then you decide on one, get it home and end up hating it. Now, you have to try and return it and start the process all over again. No thanks. Casper has made it as easy as it gets and with a 100% risk free offer. What do you have to lose? Another bad nights sleep on an old uncomfortable mattress? Try Casper and I truly believe you will enjoy it as much as my wife and I do!!! THANK YOU to everyone at Casper!!! Mike C. / So. Cal
Everyone loves the mattress. Would recommend giving the mattress a try.
Replaced a ~10 year old pillow-top queen mattress with a king sized Casper and haven't looked back. Shipping was extremely quick and and the live chat was very helpful. The unboxing was fun, we enjoyed watching the mattress come to life and "expand" to its full size. Some similar style mattresses suggest a waiting period of 24-48 hours before you can sleep on them, but not with Casper, we went from unboxed to sleeping in 10 minutes. The mattress is extremely comfortable and sleeps myself, my wife, our English bulldog Leeroy, and a cat and it still doesn't feel crowded. I was worried that the mattress would sleep "hot" but it felt cooler then our previous mattress. Very pleased with the purchase and we will purchase another when it is time for our toddler to get a larger bed.
Best buying experience I have ever had. Shipped to my door in 2 days. Best $1,000 I have ever spent.
I had an extremely negative experience initially with the mattress. The chemical smell and outgassing were like nothing I have experienced before. I didn't sleep on it at first as it was just too bad smelling to sleep on it. it took a good 5 weeks for the chemical smell to go away. I posted a very negative review here and Casper customer service (Jessie) was incredible - offered to not only replace the mattress, but to assist me in getting the foul smelling mattress out of my home (as I am disabled). I replied to Jessie to give it a few more weeks and then we decide if I want a replacement, as it was so difficult for me to physically deal with it. Eventually the chemical smell disappated and I am a happy sleeper. This mattress is awesome. I have severe spine problems - a failed 5 level lumbar fusion, a 2 level cervical fusion, 5 more cervical herniated discs. In addition to the Casper mattress I have a Casper pillow. I cannot imagine a better support system for my damaged spine. The comfort of this mattress is incredible. I had a Sleep Number bed and and gave up and took it to the dump. Sitting on the mattress it is too soft and squishy, but laying down on it is a wonderful relief from gravity. 5 star, 11 out of 10 for comfort and relief from insane back and neck issues. Just really had a horrible chemical stench when new, but customer service was completely genuine in wanting to make everything whole. As good as it can be for customer service, and a doggone comfortable sleep experience for a guy with hard core spine problems
Loved the buying experience and the mattress is very comfortable. My husband finds it a little soft, but better than our previous mattresses by a long shot.