The mattress is very comfortable and we love it! There was a hiccup during a delivery as we received the mattress in a damaged box and when we opened it the mattress wasn't fully sealed and it looked like it was actually re-rolled. It was very disappointing but a call to customer service together with emailing the pictures solved it and in a couple of hours the package was replaced. Luckily that our delivery was during time that customer services were working, otherwise we would stuck with the package without being able/want to unpack it. The mattress itself is very comfortable, we switched from expensive springs mattress and very happy. We also use Casper pillows and they are great too!
CASPER MATTRESS REVIEWS
OUR REVIEW POLICY
Every mattress review on this page is submitted by a real Casper customer. In the interest of transparency, we never change reviews or use incentives to influence these reviews. Here you can compare how people of different ages, sleeping positions, and weights rate the mattress on support, sinkage, firmness, and comfort.
This is a great mattress! I rarely ever write these types of product reviews, and no Casper didn't reach out to me to ask me to do so. I recently moved out to Washington state and it was time for me to get a new mattress. I did some shopping around and looked at a lot of complicated expensive mattresses that were well over $2,000! I knew of Casper and I was familiar with their brand but to be honest I had some reservations. How could a mattress that's basically foam, comes rolled up in a box, and costs substantially less than competing mattresses provide the support I need to get me through the night? It is safe to say that I was very surprised. My only advice is to take them up on their 100 night trial, I'm confident that once you try their mattress you'll be just like me. Hooked.
This mattress is amazing I've had it for close to six months now along with the pillows and it is most comfortable bed I've ever slept on. Service is also exceptional the pillow after I washed it The pillow also amazing and the customer service even better . After having a issue with the pillow I had washed I called and before I even said my name they knew who I was because they were looking at my phone number. They immediately replaced the pull-up for me. I'm thrilled with Casper .
I read many amazing reviews and was so excited to get my sheets. I bought the set of duvet + sheets. The wrinkles are true. Ive washed three times now and they only get worse. I honestly don't mind that much about the wrinkles (although for the price you would expect something better). I do have to say, after my first wash the sheets still felt a bit starchy and not that comfortable, BUT after 2-3 washes they are amazingly comfortable and soft. I think they need some breaking in. If you're okay with wrinkles I would definitely recommend.
The unboxing and expanding was like a magic act. Very impressive. Then came the first night's sleep. We both agreed the Casper was the best mattress either of us had every slept on. Wow! Just Wow! Now, a week later, we still feel the same. We really lucked out stumbling on this mattress find. We would recommend it to anyone. Thanks so much. Dave & Rhonda
The buying process was so easy, as was the set-up. I love my mattress...only downfall is that I keep sleeping through my alarm! It could be a little firm for some people, but I like the level of firmness.
The unboxing was fun... Great mattress!
My purchase arrived a few days after I ordered.The new mattress easy to unbox, but I didn't get a tool to cut open the packaging like the person I saw in a youtube video (not sure if that is typical now). Even though it was a bit heavy for one person to manage a full size, I still got the bed set up with the Casper mattress on wooden slats in my bed frame. I added a few boards so the spaces between slats weren't more than three inches, No issues getting a commercial fitted sheet on. I'm using a mattress cover, and the temperature is still cool, so I don't know if this will sleep "hot" in the summer, but I'm comfortable now. The mattress is firm, but still soft enough for me on my back or side. My old one was hard, so this is actually softer. I'm very pleased with the entire experience end to end.
Great mattress! Everything from the packaging, design to comfort makes me happy with my purchase.