The purchase and delivery were great and the unboxing was "interesting". I did notice a smell in the mattress for a few days, also mentioned by other reviewers as an issue, but the smell quickly went away and is now not present. I originally purchased the Casper due to the many good reviews and a mattress "hardness rating" from one mattress compilation of 4 on a scale of 0-10. After trying the Casper for a few days and finding the mattress to be too hard for my tastes, I installed a pillow top on the Casper to reduce the hardness. After a few months of use, I still find the Casper to be too hard and plan on returning the mattress.
OUR REVIEW POLICY
Every mattress review on this page is submitted by a real Casper customer. In the interest of transparency, we never change reviews or use incentives to influence these reviews. Here you can compare how people of different ages, sleeping positions, and weights rate the mattress on support, sinkage, firmness, and comfort. All reviews are based on our multi-layer design.
I had a full waveless water bed before casper and that was the most comfortable mattress i have ever slept on. had it for 20 years though and it was starting to leak.
In comparison to my previous bed, Casper is awesome. I was very comfortable. Not to hard nor to soft. Very happy
The mattress was delivered promptly and without incident.. Even though it's a mattress in a box, the box is still quite substantial. I happen to own a furniture delivery and storage company, so it was convenient to receive the box there, then have my staff deliver the box, quickly install the mattress, and remove/dispose of the previous mattress (and the Casper box). We were all curious to see how the mattress was packed in the box and how it was going to come out--as soon as it was unrolled/folded the mattress lay flat on the bed platform as promised. It's only been a couple of months, so I'm reserving the 5th star for longevity, but so far the mattress is an improvement in every way over my previous "hybrid" style mattress. I'm a big guy, and when my girlfriend sleeps over we spoon-up and create quite a substantial mass--I'll be curious to see whether the mattress ends up with a big permanent ditch like the previous mattress did after a few years. Until then, it looks like I'm going to have many nights of comfortable sleep.
The order arrived a day early, which was annoying because it needed a signature. Luckily I happened to be around, but it looks like the tracking number I got was for the pillow, NOT the mattress. The unboxing was cool -- so much mattress in such a little space! Disposal of my previous mattress was a hassle I hadn't really thought about, other mattress companies take away your old mattress when they deliver the new one. The smell was awful! The FAQ says the smell will only linger for a day, but it was hard to step foot in the room for a full week. Once I was able to sleep on the mattress full-time, I found my sleep to be very unchanged from before. Nothing amazing about this mattress, though because it was new it was certainly a bit better. So many people talk about getting one of these mattresses and having the "best sleep of their life" -- not me. It's been fine, but nothing noteworthy.
Unfortunately the smell (that new product, chemical smell) never dissipated with our mattress. We had it for nearly 30 days and my wife and I could still smell it, even when we walked into our room. The mattress itself was comfortable. But even in the midst of a not-so-great experience, the customer service was great. As advertised, they allowed us to send it back with no problems.
Omg! I can honestly say I sleep sound on the Casper mattress! My previous mattress I would wake up multiple times a night and wake up tired. On the Casper I get a full nights sleep and wake up feeling refreshed and rested. I am very pleased with my purchase.
Being a King Size mattress, it was a bit heavy, but manageable. After unpacking and opening it to the air, it instantly began to take form. Was fun watching it come to full size. It is very comfortable and supportive as compared to my old mattress. A slight odor of off-gassing was noticed, but not too objectionable. Has now disappeared totally after a couple of weeks. This is a great mattress and a great buy!!
If there were night in Heaven (there isn't) and a need for sleep, this would feel like the cloud you would sleep on! LOVE❤️
The Casper was easy set up. Right out of the box onto our sturdy box spring and in just a little time it was ready to sleep on. The Casper is firmer than our previous inner spring mattress and is taking some getting used to, but, we purchased a wool mattress topper that has improved the firmness to a more comfortable level for us.
I love my Casper! It is incredibly comfortable and my kitten loves it too!
I was unable to be at home when my wife took care of the uncrating of the mattress. Simple and easy. The number of hours I sleep is pretty much the same. The biggest improvement is how sound I sleep on the Casper. I wish it was sturdier around the edges. When you sit on the side of the mattress their is a little more give than I would prefer. My only hesitation to referring to my friends is price point. For me the value is there. So, with the 100 day trial even the best of friends can take the risk. I'm pretty sure like us, the mattress will stay put.
I've had my Casper for a month & a half now and absolutely love it. Like other reviews have said, there is an adjustment period. It took my body about 5 days to adjust and then I slept fantastic. I was in the market for a new bed since mine was close to 15 years old. I've had spring mattresses all my life so I didn't know any different. I didn't have any back problems, just could feel the springs when I slept. But I did my research and found the memory foam had the best reviews compared to all mattress types and upon doing more research, concluded the Casper was the one for me. I looked at the Leesa and Purple, and other competitors but all of those reviews said they were way too fim. Casper had been in the market longer and changed their mattress throughout that time based on their customer's reviews and suggestions. I was still nervous the Casper would be firm but based on reviews, it is that perfect combo of both. And they were right! I still don't consider it firm, it is a very cloud-like feeling when you lay down. It conforms around your body and is very supportive, not that memory foam, hard as a rock feel. Maybe when you sit up on it initially it feels firmer but not in that hard as a rock way. More like Support under your body weight type of feel that is comfortable. That is something I wish more people elaborated on, so I hope this helps someone wanting to know about the firm/soft thing! I would rate 5-6/10 on firmness. I have found It does get a tad hot. It does hold your body heat but nothing a fan and less blankets could solve. Overall, the reviews were really helpful and it is such a luxurious feel and was a fun experience to unwrap from the box. Casper has the experience so far in he market, do your research and you won't be disappointed!
At 6'4" 305 pounds was skeptical of the no sag guarantee and so far it's as good as the day I got it. With two 100 pound dogs u could say we all love it.
The mattress is not soft enough. I want to sink a little in my mattress. I have had back surgery
The first week we had it I thought, "finally ....here is a comfortable mattress." Slept really well the first 3 nights and pretty well the next 4. After that not so much. Been waking up with low back pain and legs aching. Changing positions all night
I will say the shopping, ordering and "unboxing" experience is like nothing I had seen before. Buying, receiving and setting up mattress was by far as simple as can be. My wife instantly loved the mattress. It was more challenging for me. I have had many injuries and broken bones so possibly this was a contributing factor. However after a month or so I have almost fully adjusted. I like the absence of bounce from spring mattresses. It seems hard to get up out of this mattress than traditional as the edges sink when you are on them. Great product, great price, great service. Being a new product it does take some adjustment but it so far has made my wife and I happier than we were with our previous mattress.
This bed is a godsend for homes with narrow stairways and upper floors. 2 people can easily get the boxes up stairs. I did unboxing alone. The frame & foundation are genius - easy to put together. Great instructions. The mattress was easy to open and put in place. The comfort is unbelievable. Soft but firm. Feels like luxury bedding that costs much more. I just love it and would buy from Casper again.
I bought this mattress because my old had gotten so bad I was sleeping in a recliner. I was waking up in pain and not getting adequate sleep. I decided to get this one after reading all of the reviews. It's been the best decision. I've been getting great sleep and not waking up in pain. I highly recommend getting yourself one!!
I love my new Casper mattress. Compared to the normal spring mattresses I've slept on my whole life, it's like getting a hug from a cloud.
This bed was so easy to setup. I got the foundation and the frame as well. Best part was that setting up didn't require tools and took less than 15 min. I slept on a pillow top before and this bed is 100x more comfortable. I have never laid on a more comfortable bed in my life. I would definitely recommend this bed to anyone on the market.
My husband loves this mattress and it has alleviated all the aches and pains he had been attributing to getting older. I love the support and always feel comfortable lounging, but I wish there were more "hug" to the mattress when I sleep. I'm pregnant and my sleep is precious to me, so I've tried compensating with a mess of pillows which seems to work rather well. That being said, I definitely would recommend this mattress to friends and family.
We both thought that unboxing was very fun and super easy! There was a slight smell at first but it went away after a day or two after it aired out and it never bothered me. The mattress is super comfy when you first lay on. It did take my fiancé and I a couple weeks to fully adjust to the foam, since we both slept on older spring mattresses before, but now we both sleep great and love it! It's a king, and we love that we have plenty of space, we never get hot, and with our different sleep schedules (I work night shift) we never wake each other up getting up at different times. My lower back problems have gotten better! Overall, it's been amazing and I definitely recommend Casper to anyone thinking about switching to something new. Convenient, affordable and super comfy! Can't wait for many more lovely nights of sleep!
A bit too hot for my preference, and also I'm getting some back pain that I never had before. I'll give it a few more weeks and I'll have to reconsider my decision.
It took a minute to get used to - especially because i was using my old box spring. But then I removed the box spring and honestly I look forward to hanging out in bed (reading, writing, sleeping) every night! I have had back pain also since I was a teenager, and this bed is the perfect amount of firmness (7/10) and memory foam sinking to help me sleep better at night. - happy sleeper