From the first night sleep I knew this was a keeper! I was concerned that I may not like it because I have never bought a mattress online, let alone not being able to try before buy. So glad I made the Casper choice. I have RA, as well as severe joint and cartilage issues. I added my 3 inch mattress topper, and hoped for the best. Fell asleep very fast, and had one of the best night's sleep that I have ever had. Feeling rested, and dealing with a lot less pain, sure makes it easier to focus on getting through the day's activities. I truly love the changes in my life due to this simple mattress. Easy to unpack. Again - I cannot be more thankful for this mattress, and I recommend it highly!
OUR REVIEW POLICY
Every mattress review on this page is submitted by a real Casper customer. In the interest of transparency, we never change reviews or use incentives to influence these reviews. Here you can compare how people of different ages, sleeping positions, and weights rate the mattress on support, sinkage, firmness, and comfort. All reviews are based on our multi-layer design.
I did not receive a cutter so I was scared I would cut it incorrectly. I had to do youtube for instructions. Did not come with instructions. Delivery was timely. Much appreciated. I give it a 6 for now due to sans instructions and a cutter.
Unboxing was easy. Our conventional bed was ok but the Casper to me is nice! My wife on the other hand has a different opinion. I would recommend to a friend for sure!
I could not take mattress out of box until the box dried. UPS left it out in the rain at the bottom of our driveway, which is fairly long and a little steep. They put it in the bushes behind the mailbox therefore we almost did not see it. The mattress was wrapped well and did not get wet although the box was soaking wet. The box that had the foundation box spring also got wet and it should have been wrapped better. I wish that Casper would change their delivery service or at least give a choice for delivery service (maybe the postal service, Federal Express). On the UPS email they said it was delivered to the door which is a lie. On a good note, I am pretty sure I like my Casper mattress but need to sleep on it longer to know for sure.
This is the best mattress I have ever had by far!!! I have owned inner spring, water, and air mattresses but this has them all beat "hands down!!!!" At my age, I have severe chronic neck and back pain that have caused me sleep problems for years, but not with the Casper! I have slept very well on it from the first night on since it arrived last month and do not plan to return it ever!!!! My order came within a few days and was easy to unbox. There was a slight chemical smell initially, but it went away quickly and did not detract from my experience!! Don't hesitate to give this mattress a try as you have nothing to lose and everything to gain!!!!!! As the saying goes "Sleep is a wonderful thing!"
Unboxing was no problem. Very comfortable and supportive
Easy to unbox. Sent back a $4,090 mattress. Casper was equal to that expensive mattress.
It was easy to open place it on my bed. My back feels so much better in the morning when I get up. I would highly recommend it to every one.
We enjoyed the unboxing experience but were extremely disappointed with the strong odor that radiated off the mattress for almost the entire following week. We gave it the recommended time to air out and probably had an above average ventilation system going. We had several windows open, a ceiling fan and 2 floor fans on the mattress. We let it air out for the first 24 hours before sleeping on it. After that, we removed the sheets every morning to continue to let it air out... To no avail. Finally after an entire week passed I decided I couldn't sleep with the nauseating smell so we bought a heavy duty mattress protector and doubled up on sheets. The bed itself is very comfortable and my fiancé loves it. He sleeps like a rock. I have back problems and although this is much more comfortable than our last mattress, it did not solve all my sleeping issues and I'm still waking up with aches. If you don't have back issues, this is likely going to be the best choice you've ever made. Except, maybe unbox it before you're leaving for a week's vacation so you don't get headaches from the strong chemical-y odor!!!
I would highly recommend this matress.I have back issues and have slept on too many matresses...this is the most comfortable bed ever.I am not stiff anymore.The box is a bit heavy with king so you might need help on 2 levels.
My husband was here for the delivery and stated that it was simple to unload and didn't take long for it to reach its shape. There was a strong odor,which we expected, it lasted roughly one week. My husband adjusted to the bed quickly. It took me about three weeks to adjust to the transition. I found the bed comfortable, but it was a major change from our old mattress. He and I both now love the mattress and are extremely pleased with our purchase. The mattress is firm,which works for us, since we are stomach and side sleepers. This mattress does seem to retain more heat, so if you get hot easily, this may not be the best option for you. Our regular sheets fit the mattress perfectly and didn't require a mattress pad. My husband weighs about 160 and I weigh about 140. Hopefully this review will help, we did quite a bit of research prior to the purchase and were hesitant about buying a mattress online. We didn't require customer service assistance, but the other reviews reported that customer service was excellent, which was one selling point in purchasing from this company.
We are so happy with our Casper mattress purchase. Everything about the product, customer service and delivery was perfect. Can't recommend enough!
We like the Casper mattress much more than our standard mattress...and yes, the un-boxing was an interesting thing to witness. :-)
Bought a mattress 5 years ago specifically for back problems. Over the past year woke up daily with hip and back pain. Literally crawling out of bed. Our son and his wife have a Casper. We slept on it for two nights and I woke up with no pain! Immediately went home and ordered online figuring we had 100 days to try it out. It's been 30 days and no amount of money could make us part with this mattress! Hip, back pain gone. We don't "roll" into each other anymore. Great night's sleep. It's the best investment you can make. You won't be sorry. I don't usually write reviews but had no problem writing one for Casper. A great product at a great price.
Unboxing the mattress was like opening up a Christmas present the mattress has a very predictable and comfortable sleep without hard or soft spots like my other mattress
I find the bed too firm
Unboxing was simple and interesting to watch it come back to "life" after being vacuum packed. It took me about a week to really feel comfortable and sleep the entire night. Previous mattress was a TempurPedic that I loved. This does not have the same feel, but is a very comfortable bed and overall I'm very happy.
Initially out of the box it had a smell, which lasted about a month. I gave this a 4 of 5 rating for that, but now the smell is gone and love it and the price.
It's so soft. But so firm. Best of both worlds! I absolutely love it! I've been sleeping so soundly it's crazy!
The packaging was easy to open and assembly a breeze. I ordered the foundation alongside the queen size mattress. And had everything set up in under an hour. Overall the casper sleep system is allowing me a more comfortable and better nights sleep than my previous mattress. It is a little too firm for my liking but I am hoping it will slightly break in over time. I would recommend Casper to anyone looking for convenience and affordability. They do have an available "6pay" monthly payment plan as well. And don't forget to check out the Casper foundation, mattress, pillows, and sheet sets. They even have pet beds haha.
The unboxing experience was NOT fun at all, the white protective cover had scrunched down at one end and while cutting the cover with scissors, I noticed that the mattress was inflating as the clear plastic cover had gotten torn on shipping. When I finally got to the end of the protective cover, it had scrunched so tightly that I had to use pliers to pry it up enough to fit the scissors in and cut the rest, which at that point the mattress just exploded open. Once I regained my balance, it was easy enough to maneuver over the foundation. My husband no longer has any pains in his back and now sleeps through the night instead of tossing and turning. Even my dogs love the mattress and stay in one spot too. We are both large people and the mattress is just firm enough to support our weight without being too firm, and we can turn over without moving the mattress and waking the other. We are both very pleased with our purchase, thanks for making a great mattress! The entire experience was great, even the exercise I got from unboxing :-)
It is a very firm mattress. I have osteoarthritis of the neck and back and it made it worse. My wife began to wake up with headaches. Overall the quality of the material was great and customer service was excellent but it was just not the mattress for us.
I'm 6'4' and 300lbs and it was great on my back but I always end up on my side and it did not give enough on my shoulder. Very high quality product and I am even keeping the foundation.
It's good. For the most part it feels supportive but sometimes I feel like I'm sinking and sleeping in a hole.
Much better, changing from one side to another (turning over) is somewhat of a problem and the mattress seem to be a little shorter in length. Took about a week to get adjusted, its firm.