• Can I choose a specific delivery date?
• What is included in mattress removal?
• Where are Casper mattresses manufactured?
• What type of bed base can I use with my mattress?
• Service Changes During COVID-19: Can I return my products?
• How will my Casper be delivered?
• Service Changes During COVID-19: Can I return my products outside of the trial period?
• Service Changes During COVID-19: Can I still place an order on your website and will it be delivered?
• What is Premium Delivery?

About Casper

• Where are Casper mattresses shipped from?
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Glow

• How do I know if my Glow is low on battery?
• Can I get my grouped Glow lights to act independently?
• How do I know if my Glow is charging?
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The Pillow

• What’s in the Casper pillow?
• How should I use my Casper pillow?
• Do you need to fluff the pillow?
• What’s the best pillow for my sleep position?
• What does “gusset” mean? Why does the Casper pillow have a gusset?
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The Sheets

• What is SUPIMA® or PIMA Cotton?
• What is Percale?
• How should I wash my sheets?
• What is the thread count of Casper sheets?
• Are Casper Sheets organic?
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The Mattress

• Why is the Casper mattress so much less than the mattresses in retail stores?
• Does it transfer movement?
• How do I move a Casper mattress?
• What type of bed base can I use with my mattress?
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The Dog Bed- Casper United Kingdom (EN)

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The Essential

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Returns & Exchanges

• Do you allow for exchanges?
• Do I need to keep any of the boxes?
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Orders & Shipping

• Why is the Casper mattress so much less than the mattresses in retail stores?
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