Orders & Shipping FAQ
POPULAR QUESTIONS
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Planned delivery and mattress removal
- Can I choose a specific delivery date?
- Is the charge for planned delivery and mattress removal per order or per product?
- What if I need to reschedule my delivery?
- Tell me more about planned delivery and mattress removal
- What is planned delivery?
- Who do Casper partner with to offer planned delivery?
- What is the process for planned delivery once I have placed my order?
- Is planned delivery available for all products?
- What is included in mattress removal?
- How much does planned delivery and mattress removal cost?
- Can these services be used seperately?
- Is it possible to add mattress removal to Standard delivery?
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Shipping & Delivery
- Do I pay for delivery?
- I'm thinking about ordering the Casper but a holiday is coming up. How will this affect me?
- Do you ship internationally?
- When will I receive my order?
- Can I have my Casper delivered on Saturday?
- How can I pay for my Casper?
- WHAT IF I AM NOT HOME TO RECEIVE A DELIVERY?
- How will my Casper be delivered?
