POPULAR QUESTIONS How do I track my order? What setup do you recommend for a Casper mattress? Can I specify a delivery date? How do I start a return or exchange? How do I find a Casper store near me? I forgot to add a promo code or referral credit. What should I do? Orders & Shipping Orders & Shipping What payment methods do you accept? Do I pay for shipping? Can I use financing? How does In-Home Delivery and Setup work? See All Returns & Exchanges Returns & Exchanges How does the 100-night trial work? How do I check on the status of a refund? How do I reschedule my return pickup? See All Retail & Partnerships Retail & Partnerships See All Resources Resources Types of Mattresses: A Casper Mattress Comparison See All Casper Products The Mattress Protector How do I care for my mattress protector? What's the difference between a mattress protector and a mattress pad? Will your mattress protector make my mattress sleep hotter? See All The Dog Bed Tell me more about the Casper dog bed. Is the dog bed waterproof? See All The Down Duvet See All Bed Frames Can I put my mattress directly on the metal bed frame? Can I use the adjustable base with my existing bed frame? Since it's a large item, is the adjustable base still arriving through UPS? What are the benefits of an adjustable base? See All The Platform Bed See All The Mattresses What setup do you recommend for a Casper mattress? How does the 100-night trial work? See All The Sheets What is Supima® or Pima® Cotton? See All The Pillow Tell me more about the Casper Pillow What’s the best pillow for my sleep position? Do you need to fluff the pillow? How do I clean my Casper pillow? What’s in the Casper pillow? See All
