POPULAR QUESTIONS How do I know which mattress is right for me? I forgot to add a promo code or referral credit. What should I do? I need help with your referral program. What should I do? How do I start a return or exchange? How do exchanges work? My product arrived defective or damaged. What should I do? Orders & Shipping Orders & Shipping What payment methods do you accept? Do I pay for shipping? Can I use financing? How does In-Home Delivery and Setup work? See All Returns & Exchanges Returns & Exchanges How does the trial work? How do I check on the status of a refund? How do I reschedule my return pickup? See All Retail & Partnerships Retail & Partnerships See All Resources Resources See All Casper Products The Dog Bed Tell me more about the Casper dog bed. Is the dog bed waterproof? See All Casper Duvets Do I need to use a duvet cover with my Casper duvet? How do I care for my Casper duvet? See All The Mattress Protector How do I care for my mattress protector? What's the difference between a mattress protector and a mattress pad? See All Pillows Tell me more about the Original Casper Pillow What’s the best pillow for my sleep position? Do you need to fluff the Original Casper Pillow? How do I clean my Original Casper Pillow? What’s in the Original Casper pillow? See All The Sheets What is Supima® or Pima® Cotton? See All Bed Frames Can I put my mattress directly on the Metal Bed Frame? Can I use the Adjustable Bed Frame with my existing bed frame? How will my adjustable bed frame be delivered? What are the benefits of an adjustable bed frame? See All Glow Can I get my grouped Glow lights to act independently? How do I use my Glow? See All The Mattresses How does the trial work? See All