WHEN CAN I EXPECT A REFUND FOR MY RETURN?

For larger item like mattresses or furniture, we'll process your full refund within a week of your pickup. If you’ve financed your order, we always recommend that you continue making payments while we process your return. Rest assured, once your pickup has been completed and confirmed, you'll be refunded any payments you've made and the remaining balance will be canceled.

For smaller items, our facilities typically take 1-2 weeks to process returns. Once your return is accounted for, we'll refund your original form of payment. Please allow 3-10 business days for the refund to settle back on your original form of payment.