WHAT IS THE RETURN PROCESS?

If you decide that your Casper products aren’t right for you within the trial period, the return process is easy.

To return a mattress or furniture item, contact us. We’ll work with you to arrange a pickup, and refund you in full.

To return bedding, pillows, and accessories, visit our self-service return centre. You’ll print a shipping label and drop the box off at a UPS location. Provided the items are received in donatable condition, we’ll process a full refund.

Refunds are credited back to your account within two weeks.