Casper Return Center
We want you to love your Casper products. But if you’re having
second thoughts, we make returns as simple as possible.
Returning a mattress or furniture?
Get in touch and we’ll remove the items from your home and give you a full refund.
Remember, it can take the body
at least 30 days to adjust
to a new mattress
See our expert tips for getting there faster.
Print shipping labels
Log in to your account, or if you ordered as a guest, click the order number in your confirmation email, to view and print your shipping label.
Prepare your package
Attach the return label to the outside of the box. If you don't have the original packaging, any sturdy box will do.
Ship it at no cost
Drop your return package off at any UPS location. Sit back and relax.
Print shipping labels
Log in to your account, or if you ordered as a guest, click the order number in your confirmation email, to view and print your shipping label.
Prepare your package
Attach the return label to the outside of the box. If you don't have the original packaging, any sturdy box will do.
Ship it at no cost
Drop your return package off at any UPS location. Sit back and relax.
Print shipping labels
Log in to your account, or if you ordered as a guest, click the order number in your confirmation email, to view and print your shipping label.
Prepare your package
Attach the return label to the outside of the box. If you don't have the original packaging, any sturdy box will do.
Ship it at no cost
Drop your return package off at any UPS location. Sit back and relax.
Holiday Return Policy
If you purchased a non-mattress item from 11/6 through 12/6, you have until January 6, 2021, to return the item. Simply call us or swing by a Casper Sleep Shop near you to process your return.
