WHAT IS THE RETURN PROCESS?

If you decide that your Casper products aren’t right for you within 100 nights, the return process is easy.

To return the mattress, contact us. We'll work with you to arrange a pickup, and refund you in full.

To return the sheets or pillows, visit the return centre. You'll print a shipping label and drop the box off at a UPS location. Provided the items are received in donatable condition, we'll process a full refund.

Refunds are credited back to your account within two weeks.