Review topics: ["replacement","delivery","feel","problem","packaging","support","quality","price","shape","comfort","size","set","softness","husband","material","use","balance","dreams","improvement","pillow","looks","customer service","fit","sleep","design","height","cover","neck","wife","weight"].
Reviews
I ordered two original pillows.
"I ordered two original pillows. I thought I was ordering the same Casper pillows that we received as gifts several years ago. The pillows we were trying to replace were the low loft pillows, they were perfect. The original pillows have way too much loft to them. We had to return them. It’s a shame when company’s come up with a good item, that’s the item they always get rid of. Now we’re searching other brands to find something like the low loft."
— Daniel O. (1/5)
Used to be the best
"Used to be the best pillow. It is now the cheapest worst pillow I've ever used. Feels like it's filled with cheap stuffing from a stuffed animal. How disappointing they've chosen to make a much more inferior product than they used to. I hate that they basically stole money from me still falsely advertising this garbage as the "original pillow," it is not!"
— Kevin W. (1/5)
The pillow didn't work out
"The pillow didn't work out for me and I returned it. It was received at your facility on 10/16 and I'm still waiting for my refund. That's not okay."
— JoAnn W. (2/5)
I slept on one of
"I slept on one of your pillows when visiting my neice and it was the best nights sleep I've had in ages! My neck and shoulders did not ache and I slept through the night. As soon as I got home I ordered one and absolutely love it; it feels like heaven when I go to bed and amazing when I wake up. I've tried many different brands and this is a true miracle. Thank you!!"
— Betty K. (5/5)
It’s comfortable I like the
"It’s comfortable I like the fact that you can take a piece out. I just only wish that you could take another piece out or add another piece in instead of just that one big piece."
— Toni M. (4/5)
Not really comfortable. Feels mushy.
"Not really comfortable. Feels mushy. Head sinks whether on back or sides and the rest of the pillow pops up. I thought it would solve my neck issues but it didn’t and now my shoulders hurt. I checked side sleeper but also sleep on my back."
— April B. (2/5)
I bought the pillow to
"I bought the pillow to help with the neck pain I’ve been having. Within the short time I’ve owned the pillow, it’s gone completely flat. I have zero support with it. Hate that I spent so much on it to be this disappointed."
— Christina C. (2/5)
for the money, not worth
"for the money, not worth it at all, pillows are mid tier at best but solid at a premium price."
— Eden F. (3/5)
Mattress is great, pillows not so much.
"I absolutely love my mattress, but the pillows are not great. They were awesome for the first few nights and then they collapsed like a cheap pillow from a big box store! The pillows are not worth the money!"
— Carson M. (5/5)
Near perfect
"Very adaptable. Will mold to your head shape. Is sturdy enough to provide support, but not so sturdy as to force your neck to mold to it. Only downside is that it requires washing a little more often than most pillows (every 4 or 5 months instead of the industry standard 6) to keep shape and support. Though I imagine that is a known design tradeoff to keep it from being too firm."
— Jared O. (4/5)