Get all the details on the coverage
Extend offers accidental damage and extended product protection for your Casper products.
To see the full terms & conditions, please select from the options below.
Mattresses
Up to 10 years of protection against accidental damage such stains, tears, and burns.
Non-adjustable bed frames
Up to 5 years of protection against accidental damage, as well as extended protection in case of failure.
Adjustable Bed Frames
Up to 10 years of protection in case of mechanical or electrical failure.
Accessories
Up to 3 years of protection against accidental damage such as drops or spills, as well as extended protection in case of mechanical or electrical failure.
Frequently asked questions
Question
Write content to answer to common questions your customers may have about your products, shipping policies..
Why should I add Product Protection by Extend?
Extend s seamless protection experience provides added peace of mind, because sometimes, sheet happens. Enjoy your covered product without worry.
How do I file a claim?
It s simple! Provide either your contract ID, email address, or another identifying piece of information. Visit us at extend.com/customers to connect with Kaley, our customer care specialist, or call (877) 248-7707.
What if I need to return my product?
If you return your product, Casper returns the amount you paid. Depending on how much time has passed since your purchase, Extend may issue a prorated refund, less any paid claims.