The mattress that started it all.
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Overall rating: 4.3952127 / 5 from 17922 reviews.
The Original Mattress by Casper is praised for its great feel, providing relief from back pain. Customers appreciate its quality, support, and fast delivery. However, opinions vary on the smell, and some customers experienced no pain relief.
Review topics: [installation, instructions, size, problem, replacement, fit, frame, handles, comfort, weight, material, service, support, delivery, quality, work, edges, looks, packaging, price, value, feel, design, use, customer service, box, husband, set, improvement, wife].
"Not only months of waiting (ordered bed frame in early July, still waiting for it in early September) but they delivered the wrong size 2 weeks ago and I’ve heard nothing back from Casper since. Customer Service was apologetic and professional, yet theft told me they get back to me within a few days to give me the info for an expedited correct order. No word after 2 weeks."
"I have now purchase 3 "The One" mattresses in three different mattress sizes (twin, full, and queen). I'm a side sleeper and this style mattress really works for me. I have lower back and shoulder discomfort from arthritis and The One allows me to sleep through the night with the right amount of support and feel refreshed when I get up. Other mattresses that I'm exposed too from places like hotels or visiting family usually causes back or shoulder pain when I wake up. So I'm sold on The One mattress. It's worth giving it a try."
"I think I should’ve gone with the cloud-one mattress but no clue how to get a king size mattress returned. This just isn’t quite comfortable enough for a stomach sleeper and feels weird paying this much for a mattress only to put a topper on it anyway."
"The mattress seems well made but is way too firm for my 64 yr old body. Made my hips and legs hurt. I tried walking on it to soften it and slept on it each night for 6 weeks but it didn't seem to get any softer. I am returning it and have purchased the Cloud One. Hopefully it will be softer."
"I've had this mattress for 15 months and was enjoying it in the beginning but now am having lower back pain. It is not holding up to its standard and unfortunately now I have to buy a new mattress."
"Pretty incredible. Not sure what else to say - it is soft but also provides structure in the way that a firm mattress does."
"Horrible chemical smell. I had two Casper mattresses before and always loved them but this new model is bad. It smells and gives me a headache and I am disappointed about the quality"
"I'm sorry but it causes my back to hurt really bad because it does not allow me to get in and out of bed easily. . Also, it doesn't allow me to turn over without hurting my back."
"I've been extremely pleased with the comfort of this bed. It originally was to go in the guest room, but I may not give it up."
"Very well constructed. High quality. Does have a discoloration in the fabric on top right side. We are having a bit of discomfort sleeping . Aching shoulders and hips upon awakening. No cording on the sides to assist getting up (husband has had 9 prior back surgeries)"
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Our Comparable Value prices reflect the price at which we or third parties have offered this item or a comparable item.
How does Casper create the best value products for their sleepers?Our team regularly searches the market and tests comparable mattress and sleep products to ensure that ours offer top-quality materials, the most value for your dollar, and the best sleep experience on the market.
Every Casper mattress is designed and assembled in the USA.
As part of the Carpenter Co family, Casper mattresses are manufactured by the largest foam manufacturer in the world—no middle man, no markups, just the best prices for our sleepers.
We don’t rely on gimmicks—just 12+ years of expertise.
With 12+ years in the mattress and bedding industry, the Casper team knows what makes a great night’s rest and what’s just fluff. Our mattresses and bedding are obsessively-engineered and precisely-layered to help you get your deepest sleep ever.
We don’t sleep on getting you the best possible deal.
The Comp. Value shown for Casper products is never set it and forget it. Our team conducts thorough market research every quarter to ensure our comparable value is always accurate to the bedding market and the three most comparable products, so you never have to worry about missing out on savings.
