Review topics: [softness, size, replacement, smell, fit, weight, support, firmness, comfort, fabric, quality, problem, material, delivery, design, mattress, customer service, looks, feel, sleep, cover, value, box, work, husband, packaging, shape, use, balance, dreams].
Reviews
I am 5'1 and this
"I am 5'1 and this pillow is too thick for me. When I tried it in the store it was somehow not as fluffy but once I opened a new one at home, it's become too chunky and so I don't feel comfortable. it's a good quality pillow, just the dimensions don't seem to suit me. I am a bit disappointed that the in-store in at-home experience was so different."
— P S. (2/5)
This is our second Casper
"This is our second Casper mattress. We find them to be a perfect balance of soft and firm. Now we have one in our bedroom and one in the guest room. The one in our bedroom we’ve had for ten years and it’s perfectly fine. The prices have gone down since then which is awesome!"
— Osa A. (5/5)
Pillow is not of the
"Pillow is not of the same quality as the three other pillows we have recently purchased and CASPER customer service did not care. They said they are satisfied with their production of the pillows and that my experience with past Original pillow purchases should not be compared with my new purchase?? What do I know apparently? Customer service refused to remedy the situation."
— Brenda G. (1/5)
Pillow is too large and
"Pillow is too large and causes my neck to bend upward. This causes pain and I cannot return the pillow. They are only returnable if they are unused which means you are stuck with it if you open the package."
— Leah S. (1/5)
My wife is a back
"My wife is a back sleeper and it’s been a fine pillow for her. However, as a side sleeper, it doesn’t offer near enough support. I have to stack an older thin foam pillow on top of the Casper pillow to get it where my head doesn’t slump lower than my shoulder when I’m lying on my side. Five stars for overall quality minus one star for lack of versatility in multiple sleeping positions."
— Jonathan J. (4/5)
I purchased this pillow based
"I purchased this pillow based on the recommendation of the tool on the Casper website, based on my preferences. This pillow went completely flat the first night of sleeping on it, and customer service said it was a preference issue, so, no refund or exchange. Will not be shopping with Casper again. Too bad, I was planning to buy a bed."
— Steve-Anna S. (1/5)
"Worth. Every. Penny. I just spent two weeks at my mother-in-law’s, and those pillows are so firm my neck was constantly aching. Came home and felt like I was settling into a cloud that loved me."
— Rhonda (5/5)
I got this pillow for
"I got this pillow for a fluffier option to the Casper memory foam pillow that I adore. I love it so much. It's a nice combination of a regular pillow and a down pillow. I don't want any pillow now that's not a Casper pillow. I recommend them to friends and family as well and they also agree that they are the best."
— Natalie S. (5/5)
I was not satisfied with
"I was not satisfied with the firmness of the pillow. I asked to return it was denied. I was told to donate it. You don’t have a number to rate my purchase."
— Ronnie P. (1/5)
Ohhhh my
"My daughter talked me in to buying these pillows. I was apprehensive to pay so much for 2 pillows. I LOVE THEM I have thrown away all of my pillows except these. And now I am going to buy 2 more. Thank you"
— Kyra W. (5/5)