Review topics: [installation, replacement, delivery, problem, feel, packaging, support, price, customer service, quality, comfort, set, box, husband, frame, use, size, improvement, fit, mattress, wife, value, foam, sleep, dreams, cover, base, bed, looks, balance].
Reviews
We are sleeping comfortably on
"We are sleeping comfortably on this mattress and we really like it. We slept on our previous mattress for fifty years. It was a Swedish latex foam mattress on a Danish platform bed. The has taken a little while for us to become used to our Casper and it's 11 inch thickness after sleeping on our old mattress for so many years. The relative softness of the edges or sides has required the most adjustment on our methods of getting into and out of bed. Our Casper has been otherwise perfect."
— Julian D. (4/5)
Have been sleeping for a
"Have been sleeping for a long time on Casper mattresses. Moved to a bigger place and needed more beds for the guest room. So bought new ones for ourselves and moved the ones we had to the guestroom. Comfort level: could not be better. Soft with support where needed. Slept better without any stiffness after the third day. I have an adjustable bed frame. Cost: Very competitive. On the lower end of other branded mattresses. I would recommend that Casper be given a try by everyone in the market for a new mattress. Returnable after atrial period within 100 days."
— Vashishta B. (5/5)
Terrible. Never been picky about
"Terrible. Never been picky about beds or sleep until this mattress; causes back pain within 10 minutes of laying on it. Has only gotten worse over time. Don't listen to their 'hassle-free' return policy - they pass it off to a third party who doesn't cover your area, thus leaving you to dispose of your mattress on your own, on your own time. Then you have to hope they'll honor the refund (just like they honored the pickup). Awful company, awful product, STAY AWAY."
— Jacob W. (1/5)
Not only months of waiting
"Not only months of waiting (ordered bed frame in early July, still waiting for it in early September) but they delivered the wrong size 2 weeks ago and I’ve heard nothing back from Casper since. Customer Service was apologetic and professional, yet theft told me they get back to me within a few days to give me the info for an expedited correct order. No word after 2 weeks."
— Suzanne T. (1/5)
I had my previous Casper
"I had my previous Casper mattress for almost 9 years. I didn't want to let it go but it was time for an upgrade. I'm glad I did because this One is even better! Love it. It's much firmer when it needs to be but I still just melt into it."
— Sarah J. (5/5)
This is a nice bed.
"This is a nice bed. I like the fact that if you move around, the other person isn’t awakened by your movement."
— Bernadette W. (5/5)
Easy to set up. Still
"Easy to set up. Still getting used to it. It is a bit firmer than our last mattress, but I think it is going go work out well."
— George T. (4/5)
Bed is too soft. already
"Bed is too soft. already sagging after owning for two months, 4 weeks of which I was away. You stated that was the firmest mattress you had. Was there some mistake in the one you sent?"
— Linda L. (2/5)
I never received my pillow
"I never received my pillow on my order I emailed but never got a response back"
— Kevin A. (1/5)
The bed is great. It
"The bed is great. It was easy to setup. I was able to sleep on it on the first night."
— Greg S. (5/5)
