Review topics: ["softness","size","replacement","smell","fit","weight","support","firmness","comfort","fabric","quality","problem","material","delivery","design","mattress","customer service","looks","feel","sleep","cover","value","box","work","husband","packaging","shape","use","balance","dreams"].
Reviews
I am 5'1 and this
"I am 5'1 and this pillow is too thick for me. When I tried it in the store it was somehow not as fluffy but once I opened a new one at home, it's become too chunky and so I don't feel comfortable. it's a good quality pillow, just the dimensions don't seem to suit me. I am a bit disappointed that the in-store in at-home experience was so different."
— P S. (2/5)
Pillow is not of the
"Pillow is not of the same quality as the three other pillows we have recently purchased and CASPER customer service did not care. They said they are satisfied with their production of the pillows and that my experience with past Original pillow purchases should not be compared with my new purchase?? What do I know apparently? Customer service refused to remedy the situation."
— Brenda G. (1/5)
My wife is a back
"My wife is a back sleeper and it’s been a fine pillow for her. However, as a side sleeper, it doesn’t offer near enough support. I have to stack an older thin foam pillow on top of the Casper pillow to get it where my head doesn’t slump lower than my shoulder when I’m lying on my side. Five stars for overall quality minus one star for lack of versatility in multiple sleeping positions."
— Jonathan J. (4/5)
I purchased this pillow based
"I purchased this pillow based on the recommendation of the tool on the Casper website, based on my preferences. This pillow went completely flat the first night of sleeping on it, and customer service said it was a preference issue, so, no refund or exchange. Will not be shopping with Casper again. Too bad, I was planning to buy a bed."
— Steve-Anna S. (1/5)
"Worth. Every. Penny. I just spent two weeks at my mother-in-law’s, and those pillows are so firm my neck was constantly aching. Came home and felt like I was settling into a cloud that loved me."
— Rhonda (5/5)
I got this pillow for
"I got this pillow for a fluffier option to the Casper memory foam pillow that I adore. I love it so much. It's a nice combination of a regular pillow and a down pillow. I don't want any pillow now that's not a Casper pillow. I recommend them to friends and family as well and they also agree that they are the best."
— Natalie S. (5/5)
I was not satisfied with
"I was not satisfied with the firmness of the pillow. I asked to return it was denied. I was told to donate it. You don’t have a number to rate my purchase."
— Ronnie P. (1/5)
Ohhhh my
"My daughter talked me in to buying these pillows. I was apprehensive to pay so much for 2 pillows. I LOVE THEM I have thrown away all of my pillows except these. And now I am going to buy 2 more. Thank you"
— Kyra W. (5/5)
Very good quality pillows and
"Very good quality pillows and very comfortable."
— Ryan F. (5/5)
Wonderful Pillows
"This was my second purchase of these pillows because I love them so much. I had looked for years to find something of this quality and comfort, and I will never go back to a different pillow again."
— Judy G. (5/5)